Nothing is more pointless than spending money on an advertising campaign when no effort is made in-house to deliver on the promise to customers. I’ve had many years experience in the advertising industry. I’ve sold advertising space at radio stations and I’ve been a senior account director for a multinational advertising agency. When a campaign [...]
Read MoreYour competitive advantage

There is a danger for many small businesses that they will be seen by potential customers as a commodity. After all, there are several suppliers of the same or similar products
Read More competitive advantage, customer serviceThe Value of Testimonials
Most business owners are becoming aware of social media, without
Read More social media, social proof, testimonialsRetail Merchandising

If you run a retail shop then you’ll already know that customers are influenced by what they see within
Read More Accent Lighting, Merchandising, Product DisplayNever Position on Price

When planning your marketing, it’s important to remember the value of TWO types of customer. . . There’s the TODAY customer, who has already decided to buy the product or service that you have for sale, whether for the first time or as a repeat customer. But there is also the TOMORROW customer, who has [...]
Read More Advertising Strategy, customers, price
